Due to the nature of our creation process—crafted in small batches with metaphysical energy—each item is personalized and one-of-a-kind. For this reason, we cannot accept returns, but we stand by the exceptional quality of our offerings and trust they will bring you great joy.

Please consider your decision before purchasing. While our products may not resonate with everyone, if you feel drawn to something, trust that it will deeply align with you.

Once an order is placed, it is meticulously crafted and dispatched within 48 hours. You will receive an email notification once your order has been shipped.

Orders placed after 7 pm ET will be processed the following day.

At this time, international shipping is not available through this website. However, if you email info@kai-nos.com directly, we can try to arrange a way for you to receive your Sacred Scent.

KAINOS takes your privacy seriously, and we do our utmost to adhere to the highest data protection standards. 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kainos's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'Kainos' or 'us' or 'we' refers to the owner of the website whose registered office is 321 West 24th Street, New York, NY 10011. Our company registration number is 61-1950067. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which is not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

The use of our website is subject to the following privacy policy.
Please note that these terms and conditions are subject to change without notice.

KAINOS takes your privacy seriously, and we do our utmost to adhere to the highest data protection standards. 

Last Updated: February 17, 2024
At Kainos, we take your privacy and security very seriously. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.
The information we collect may include:

• Personal information such as your name, email address, phone number, and shipping address when you make a purchase or create an account

• Payment information when you make a purchase

• Information about the products you browse and purchase

How We Use Your Information

We use the information we collect to fulfill any orders placed through the website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this information to:

• Communicate with you

• Screen our orders for potential risk or fraud

• Provide you with information or advertising relating to our products or services

Sharing Your Personal Information

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data Retention

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by  email at info@kai-nos.com
Privacy policy effective as of February 17, 2024.

KAINOS takes your privacy seriously, and we do our utmost to adhere to the highest data protection standards. 

Effective Date: February 17, 2024
This Cookie Policy explains how our website uses cookies and similar tracking technologies. By using our website, you consent to the use of cookies in accordance with this Cookie Policy.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
How do we use cookies?
We use cookies for the following purposes:
1. Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the website and use its features.
2. Analytics Cookies: We use these cookies to analyze how visitors use our website. This helps us improve the website's usability and the user experience.
3. Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an ad and help measure the effectiveness of the advertising campaign.
Your choices regarding cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Changes to our Cookie Policy
We may update our Cookie Policy from time to time. Any changes will be posted on this page, so we encourage you to check this page periodically.
Contact Us
If you have any questions about our Cookie Policy, please contact us at info@kai-nos.com.